18 March 2024

Providing comforts for families when they need it most

Tagged by

ECC Relatives Room

Within the Oncology department, we have supported NHS Lothian staff to establish a sanctuary for families navigating a terminal illness diagnosis. This dedicated Relatives’ Room offers vital respite during challenging times, providing an opportunity to relax, make refreshments and gather their thoughts.

Complete with amenities like a fridge, TV and en-suite bathroom, it allows families to take a moment for themselves while remaining close to their loved ones, ensuring they are able to provide unwavering support during incredibly difficult moments. The inclusion of comfortable furnishings and artwork from the Charity’s collection enhances the atmosphere, creating a welcoming environment where families can gather, reflect and find strength together.

Families are provided with keys for access and storage, with designated cupboards available for their personal items.

We wanted it to feel more homely and less like a hospital setting. That’s why we have picked nice bedding and home furnishings, so families feel like they are removed from the clinical setting. It’s a safe space for them to have privacy and gather their thoughts or just make a cup of tea.”

Leanne, NHS Lothian Staff member

In addition to catering to families, the room also serves as a resource for hospital staff, offering a private but comfortable setting for sensitive conversations with patients and their relatives. Its proximity to the wards provides convenience without intruding on the clinical environment.

The space makes a huge difference, addressing the need for privacy and respite for families facing difficult circumstances, while also serving as a quiet space for hospital staff to support their patients and families.

Supporting:

Edinburgh Cancer Centre and NHS Lothian lock up logo

NursePatientCTA 3

With your continued support, we can be there for patients and their families when they need us most

Find out how others have used charity funding to support patient care

A woman listening at a conference, facing forward taking notes

Giving staff the time, space and support to learn together: Falls Learning Conference 2025

Falls remain a leading cause of injury, loss of independence, and hospital admission among older adults in Lothian.

Read more
The waiting area at Dunbar Medical Practice

Creating a Calming Space: Enhancing the Waiting Room at Dunbar Medical Practice

Waiting for an appointment can be stressful for patients and families. Thanks to generous donations, Dunbar Medical Practice has transformed their waiting area into a warm, welcoming space where patients and families feel more comfortable and at ease.

Read more
waiting area in the children's ward hub at St John's Hospital

Creating a Brighter, More Welcoming Space: Upgrading the Children’s Ward Hub at St John’s Hospital

The hub on the children’s ward at St John’s Hospital is the heart of the team’s work. A space where staff coordinate care and sometimes invite families to discuss treatment plans

Read more
Mr Peter Vaughan-Shaw, Consultant Colorectal Surgeon at the Western General Hospital, standing beside a Lumeneye machine

How Your Support is Helping NHS Lothian Bring Advanced Diagnostics to Outpatient Care

Thanks to your generous support, the Colorectal Unit at Western General Hospital has introduced the Lumeneye System into outpatient clinics.

Read more