14 November 2025

Chiara’s Story: Helping patients feel less alone this Christmas

Tagged by

Across Edinburgh and the Lothians, the magic of Christmas is beginning to appear in every corner. Christmas lights line the streets, kitchens fill with the warmth of home-cooked meals and children excitedly share their greatest wishes with Santa. But for people spending Christmas in hospital, the festive season looks very different. Instead of cosy gatherings and festive cheer, the comfort of home is replaced with hospital and feelings of isolation often settle in place of joy.

Chiara Christmas appeal

Staff work tirelessly to bring the magic of Christmas to life for their patients. I’m Chiara, Activities Coordinator on the Braids Ward at the Royal Edinburgh Hospital.

We care for people aged 18-65 with a wide range of mental health conditions, including bi-polar, schizophrenia, autism, eating disorders, depression and anxiety. People spend on average six months on the ward, but some people can be here for several years.

Most patients won’t be going home this Christmas. But from the start of December, something truly special begins to happen on the ward. With every strand of tinsel and handmade paper chain, patients and staff work together to transform the ward into a festive haven that feels more like home and less like hospital.

We decorate the Christmas tree with ornaments and twinkly lights and our candy cane lane brings smiles and wonder to everyone who walks through. We sing Christmas Carols, bake biscuits and cinnamon buns, and patients make their own Christmas cards to give to their families.

Throughout the year, some patients prefer the quiet solitude of their room, but at Christmas something truly magical happens. The festivities bring everyone together and they join in with putting up the decorations and taking part in activities. The spirit of Christmas really does bring hope and a sense of belonging.

Last year, one patient who is in his fifties experienced his first ever Christmas. He has spent most of his life being homeless. After being admitted to hospital with a brain injury, he was diagnosed with schizophrenia and spent a year and a half with us on the ward. He was mute but was able to communicate by writing on paper. He had told us how much he likes football, so we bought him a football for Christmas. He was so happy and told us it was the first gift he had ever received.

Normally he would choose to eat alone, but on Christmas Day he enjoyed the buffet whilst smiling and laughing with the other patients. He had never experienced a Christmas in his life and we could see him light up. It was really special for him, and for the staff to see.

On Christmas morning, a staff member dresses up as Santa and quietly leaves a wrapped gift for patients at the breakfast table. For someone spending Christmas in hospital, an unexpected gift can mean everything. We choose personalised gifts for each patient, as well as getting everyone a cup for using on the ward and a fragrance set. One woman wanted to try knitting, so we got her knitting needles and yarn. Another woman loved walking but she was always cold, so we got her matching gloves, hat and scarf. It shows them that someone cared enough to make Christmas feel magical.

Christmas Day was filled with games like charades and quizzes and we put on a buffet. Patients were so uplifted talking about their gifts, games and food for several days after. Staff who work on Christmas Day eat with patients and join in for the games; it’s full of laughter and a nice family-feel day.

For patients in hospital, Christmas could have felt like any other day – quiet, lonely, and without celebration. But thanks to the generosity of people like you, it was filled with festive warmth and laughter.

By becoming a Secret Santa, you can turn what would have been an ordinary day into something extraordinary. Please give the gift of joy and remind patients that they are not alone.

Best wishes

Chiara Clark
Activities Coordinator, Braids Ward at the Royal Edinburgh Hospital

P.S. We’re sorry we can’t accept donated items due to Infection Control, but a donation will make Christmas special for someone in hospital.

Be a Secret Santa and create lasting memories for patients and their families spending Christmas in hospital.

A gift of £20 will go a long way to making Christmas special for someone who is spending it in hospital.

NHS Staff dressed up celebrating National Elf Service Day

Read more about the difference your donations make to patients at Christmas

Claire Adamson from the NICU wearing a santa hat

Claire’s Story: bringing joy to tiny babies and their families at Christmas

Christmas is approaching, a time for family and friends, but many patients across Edinburgh and the Lothians are too unwell […]

Read more
Julie and Debbie, nurses who work in the rehabilitation wards at the Astley Ainslie Hospital.

Julie and Debbie’s Story: Bringing the festive spirit to patients at Christmas

We are Julie and Debbie, nurses who work in the rehabilitation wards at the Astley Ainslie Hospital. We’ve worked every […]

Read more
Mary, a patient in East Lothian Community Hospital getting presents from Santa while spending Christmas in hospital

Mary’s Story: Making Hospital Feel Like Home at Christmas

I took a fall back in September and broke my ankle in 3 places, I was admitted to the Royal […]

Read more
AppealChristmasFeatured 2

Jenny’s Story – How A Small Gift Can Have A Big Impact

My name is Jenny Pewsey, and I am a former patient of the Royal Edinburgh Hospital. While I was studying […]

Read more
Bags of Christmas presents in an NHS Lothian office waiting to be handed out to patients. Linked to Michele's story

Michele’s Story: Bringing Festive Joy and Creating a Brighter Christmas for Everyone.

Michele Counter, an NHS Lothian Ward Clerk, works in the Medical Assessment Unit at the Western General Hospital in Edinburgh. […]

Read more
Rachael from the Research Department at RHCYP sat on a bed smiling

Rachael’s story: Spreading festive cheer to seriously ill children and young people

My name is Rachael, I’m a Clinical Support Worker at the Research Department at the Royal Hospital for Children and […]

Read more
Ros, with her first child, Scott.

Ros, and baby Scott’s story – How a small act of kindness made a big difference

My name is Ros, and I am an ex-patient of the Royal Infirmary of Edinburgh. I was 31 weeks pregnant […]

Read more
elderly patients doing crafts linked to Lynne and Lynsay's story

Lynne and Lynsay’s Story: Giving Patients a Christmas Like They Might Have at Home

In ward 4 of Liberton Hospital in Edinburgh, a dedicated team of healthcare professionals work tirelessly to care for elderly […]

Read more
AppealSecretSantaFeatured

Michelle’s Story – Giving Patients a Christmas like at Home

My name is Michelle Robertson, and I am a charge nurse at East Lothian Community Hospital. We care for patients […]

Read more
Grinch themed Christmas decorations outside a ward at Midlothian Community Hospital linked to Flora's story

Flora’s Story: Caring for Patients and Lifting their Spirits During the Festive Period

In the Edenview ward of Midlothian Community Hospital, Flora Pike, a Senior Charge Nurse, and her dedicated team, care for […]

Read more
A patient in hospital receiving Christmas presents

Gillian’ Story: Creating a brighter Christmas for patients, their families and staff

My name is Gillian MacLean, I’m a Senior Charge Nurse that works in the Intensive Care Unit at the Royal […]

Read more
Leza, Senior Charge Nurse at the Royal Hospital for Children and Young People smiling at the camera stood in front of a balloon arch

Leza’s story: Creating an extra-special Christmas for children too unwell to go home

My name is Leza Buchanan, I’m a Senior Charge Nurse who has spent 20 Christmases working in the Paediatric Critical […]

Read more
NHS Lothian nurse standing beside a bundle of wrapped Christmas presents

Tricia’s Story – Caring For Mums At Christmas

My name is Tricia Breslin, and I work at the St John’s Mental Health Mother and Baby Unit in Livingston. […]

Read more
7 members of NHS Lothian staff from the Labour Ward at St Johns smiling at the camera dressed as elves with Santa

Kirsty’s Story: Bringing joy to mums and babies

My name is Kirsty Jackson, I’m a Senior Charge Midwife that manages the Labour wards at St John’s Hospital in […]

Read more
Lorna Forsyth and her daughters meeting Santa during the annual FACE visit to Lapland at Christmas to support families who have been impacted by cancer

Lorna’s Story – Supporting Families Impacted By Cancer

Fighting Against Cancer Edinburgh (FACE) is one of our cancer funds based at the Edinburgh Cancer Centre of the Western […]

Read more
5 members of NHS staff sat outside the Vascular Surgery ward at the Royal Infirmary of Edinburgh dressed up as elves and Santa.

Lorraine and Therese’s Story: helping to bring festive joy, and creating a brighter Christmas for everyone

We are Lorraine, an NHS Lothian Ward Clerk, and Therese, a Charge Nurse, work in the Vascular Surgery ward at […]

Read more
NHS Lothian staff stood by the entrance to the special care baby unit at St Johns. On the door is says "Baby Elves Only"

Vhari’s Story: Making the ward feel less like a hospital for the festive season

My name is Vhari Carr, I’m a Senior Charge Midwife that manages the Special Care Babies Unit at St John’s […]

Read more